FREE STANDARD SHIPPING ($50+)

Jainjo Aesthetics was founded in 2016 on the belief that beauty isn’t built in a boardroom. it happens when you’re a part of the process. We believe that with over 10 years of experience in the salon, beauty industry, we would like to create innovative products that will transform your skin health and lives. 

We make products designed with your real beauty routine in mind. Here you’ll find skincare, makeup, body care, and fragrance, all painstakingly crafted continually so that it is perfected and worthy of your bathroom shelf.

 

We vow to become a beauty website devoted to people sharing the products they love, and our source for inspiration and information.

Now, we’re building the future beauty company where everything we make starts with you. We create the products you tell us you wish existed. Service that exceeds the mold. We believe in thoughtful design, guest happiness,  and enabling conversation (which is where it all starts). But most of all, we believe that beauty is about having fun, wherever you are in your journey.

It’s nice to meet you! Now that you’re here, take a look around. Book an appointment. Meet our products, see them in action, and let us know what you think.

Core Values

  • Act with Integrity — Do the Right Thing
  • We will always do what is right, not what is easy. We will always do what is right to protect and enhance the reputation of our brand.
  • We act with integrity with each other and our customers. Integrity is the foundation of our core values and it is the building block of our success.
  • Loyalty — Build Relationships
  • Building relationships with you all in order to meet the needs of every individual and provide you with the best quality products.
  • Innovation and Continuous Improvement
  • We feel you deserve the best product on the market and we won’t stop until that product is caring for the largest organ on the body.

Shipping Message

DUE TO COVID-19 – SHIPPING DELAYS MAY OCCUR AND TRACKING MAY NOT BE UPDATED UNTIL IT REACHES OR NEAR DESTINATION.
ORDERS WILL BE SHIPPED WITHIN 5-7 BUSINESS DAYS OF YOUR ORDER DATE
WE APOLOGIZE FOR THE DELAY AND APPRECIATE YOUR PATIENCE

When can I expect to receive my  package from JainJo Aesthetics — are there currently processing or shipping delays?
We are working closely with our external partners and carriers to ensure your JainJo Aesthetics can reach you as quickly as possible. See below for the most up-to-date information:

Estimated Shipping Time
United States: Standard: 3-7 business days, Rush 1-2 business days

 

Where does JainJo Aesthetics ship?

JainJo currently ships to the 50 states, Puerto Rico, You may experience longer delivery times when shipping to Hawaii, Alaska, Puerto Rico.

We are working on bringing JainJo Aesthetics everywhere around the world.
Tag us @Jainjo.Aesthetics to let us know where you live!

Tell me about shipping to the U.S. and Puerto Rico

We offer two shipping speeds, because sometimes you can wait and sometimes you can’t.

  1. Standard (3-7 business days): $7
  2. Rush (1-2 business days): $25

PS: Standard shipping is free when you spend $50 or more. Please allow 1 to 2 business days for us to receive and process your order. Please note, We only offer Rush Shipping to the 48 contiguous states.

NOTE: Please allow 1-3 business days for order processing.

When will my order ship?

Here’s how it works: you order, we process, then we ship.

Ordering takes a few seconds. Processing takes 1 to 2 business days (and orders placed after 1pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way!

 

How long will it take to ship to Alaska, Hawaii, and Puerto Rico?

You might experience a few extra days in shipping timelines. Shipping to these states will take about 11-15 business days.

I’m having problems with the tracking

Sorry about that! In a few cases, the carrier takes 1-2 business days to register your shipment status. If your tracking number isn’t updating or working at all, please reach out to us as soon as you can via [email protected] We can give you the inside info.

Will my product melt/dry/freeze/expire/etc.?

If the product is subjected to excessive heat or cold for short periods of time, it will not impact the product’s efficacy, though it may result in a thicker or thinner texture.

While the products don’t have a formal expiration date, it is generally recommended that they be used within 3 years of manufacture or 6 months after opening for best product quality…but we think you’ll love them so much that this won’t even be an issue

Are you cruelty free?

We’re committed to being cruelty free: this means we do not test on animals at any stage of product development, and we will only work with vendors who uphold the same standards.

JAINJO AESTHETICS FAQ

How are JAINJO’S products different from other beauty brands?

Our products reflect our belief that beauty should be professional grade, easy to apply, clean, and fit into your routine. Our formulas are designed to live with you, not on you, and enhance what you already have. They are meant to be touched, traveled with, cherished, and an essential. They represent free flowing freedom which have resulted in seeking to blend the best ingredients grown on the planet used to heal and maintain all beauty.

When is the next product launching?

We’ll be coming out with new products very soon. Sign up with your email address to get the latest updates.

I have a weird question and I want to talk to a person about it.

We’ve got people who love that kind of thing. To ask anything and get a quick, personal reply, email us at [email protected] Don’t worry—we check it constantly.

Order Questions

How can I update my order?

Please email us at [email protected] as soon as possible if you would like to cancel or change your order. Our fulfillment center processes orders quickly, but we’ll do our best to process your request.

How can I check the status of my order?

You can view order status on your Account page, which will be updated as soon as you are charged for your shipment and again once your order ships.

Can I use multiple promo codes at checkout?

You can use one promo code per order. If you’ve encountered two valid JainJo Aesthetics promo codes during your travels through the Internet, please choose the one you want to use more.

Can I use a promo code on top of another promotion?

You can use a promo code along with free shipping when you buy two or more items. Other offers advertised on the website without a code will be automatically applied and cannot be used along with a separate promo code. If your order qualifies for an advertised offer and you also enter a promo code, we’ll apply the best deal.